Legal

Privacy Policy

How we collect, use, and protect the information you share with SShraddha Soul Treat, whether you are browsing the site, booking a session, or enrolling in a course.

Last updated 21 October 2026

Your trust matters to us. This policy is written in plain language so you can understand what information we hold and how it is used. It applies to our website, healing sessions, courses, and any enquiry you send us.

Overview

SShraddha Soul Treat (“we”, “us”, or “our”) is a holistic healing practice founded by Shraddha Korgaonkar. We respect your privacy and are committed to handling your personal information with care.

This policy explains what information we collect through this website, our healing sessions, and our courses, how we use it, and the choices available to you. By using the website or sharing your details with us, you agree to the practices described here. If you do not agree, please do not submit personal information through the site.

Information you share with us

We only ask for information we need to respond to you and provide the services you request. This may include:

  • Contact details such as your first and last name, email address, phone number, and postal address.
  • Enquiry details, including the message you send through our contact form and the service or course you are interested in.
  • Booking and session information, such as preferred dates, appointment history, and any background you choose to share with your practitioner.
  • Payment and billing details needed to process a booking. Card and bank details are handled by our payment providers; we do not store full card numbers.
  • Course enrolment information, including the course selected and any certification details you provide.
  • Communications you send us by email, phone, or messaging apps, and our replies.

Information collected automatically

When you visit the website, basic technical information may be collected automatically, such as your IP address, browser type, device type, pages viewed, and the date and time of your visit.

We use this information to keep the site secure, understand how it is used, and improve your experience. Where required, we ask for consent before using non-essential cookies or analytics.

How we use your information

We use personal information to run the practice and communicate with you. This includes:

  • Responding to enquiries and scheduling sessions or courses.
  • Providing the healing services, courses, and guidance you request.
  • Processing payments, sending confirmations, and keeping necessary records.
  • Sending service updates or, with your consent, occasional news about courses and offerings.
  • Improving our website, services, and communications.
  • Meeting legal, tax, and accounting obligations, and protecting our rights.

When we share information

We do not sell your personal information. We share it only when necessary, including with:

  • Service providers who help us operate the website, process payments, host data, or communicate with you, under appropriate confidentiality obligations.
  • Professional advisers such as accountants or legal advisers, where needed.
  • Authorities or other parties when required by law, or to protect the safety and rights of our clients, our team, or others.
  • A successor organisation if the practice is merged, acquired, or reorganised, subject to this policy.

Cookies and analytics

The website may use essential cookies to function correctly and, where enabled, analytics cookies to understand aggregate usage. You can control or delete cookies through your browser settings.

Blocking some cookies may affect how parts of the site work. We do not use cookies to make automated decisions about you.

How long we keep information

We keep personal information only for as long as needed for the purpose it was collected, including to provide services, maintain course and payment records, resolve disputes, and meet legal requirements.

When information is no longer needed, we delete it or anonymise it securely. Enquiry messages that do not lead to a booking are normally removed within a reasonable period.

How we protect information

We use reasonable technical and organisational measures to protect personal information against loss, misuse, and unauthorised access. These include restricted access, secure service providers, and keeping only the data we need.

No method of transmission or storage is completely secure. Please avoid sending sensitive medical or financial information through the contact form or ordinary email.

Your choices and rights

Depending on where you live, you may have the right to:

  • Ask for a copy of the personal information we hold about you.
  • Ask us to correct information that is inaccurate or incomplete.
  • Ask us to delete information that we no longer need, subject to legal retention requirements.
  • Withdraw consent to marketing communications at any time.
  • Object to or restrict certain processing, or ask for your information in a portable format where applicable.
  • Complain to your local data protection authority.

Please note To make a request, contact us using the details below. We may need to verify your identity before responding, and we will reply within the time required by applicable law.

Children’s privacy

Our services and courses are intended for adults. We do not knowingly collect personal information from children. If you believe a child has shared information with us, please contact us and we will delete it.

Changes to this policy

We may update this policy to reflect changes in our practices or the law. The revised version will be posted on this page with a new “last updated” date. Material changes will be communicated where appropriate.

Contact us

If you have questions about this policy or how your information is handled, please contact us:

Need help?

Questions about this page? Reach out and we will be glad to help.

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